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ID434192
ReferenceVD434192
TitleService Engineer
Job TypePermanent
LocationKuwait
Description

Our client is now recruiting for a Service Engineer. This position will be based in Kuwait.

POSITION
Field service engineers play a vital role in our organization’s Commercial Support Division. The ideal candidate should be able to provide efficient field service support of scientific lab instruments and solutions, with a primary focus on analytical products and specifically Waters Products. The primary support responsibilities of this role include the installation, troubleshooting and preventative maintenance of lab instruments.


We are looking for a focused, ambitious, and impressionable Field Service Engineer with a strong knowledge of the servicing, preventative maintenance and troubleshooting of Waters lab instruments. You'll be comfortable providing the support to our customers by focusing on analyzing the issues and resolving them in a proactive and timely manner.
You will also have some commercial responsibilities such as promoting spare parts, consumables and service contracts to existing customers contributing to a Service driven revenue stream

OBJECTIVES OF THIS ROLE
• The primary responsibility of the Service Engineer is to support in the servicing of various analytical lab solutions and equipment (mainly Waters) in Kuwait & other countries as & when required.
• The servicing scope includes the following primary functions.
o Installation and commissioning.
o Training of Waters products.
o Troubleshooting and servicing.
o Preventative maintenance.
• In addition, this role will entail some commercial activities such as the sale of spare parts and consumables and the promotion of service contracts to existing customers as a revenue stream.

SKILLS AND QUALIFICATIONS
• Thorough technical knowledge about products being supported, particularly Waters products or similar line under the analytical sciences.
• Analytical mind to analyze & troubleshoot service issues in field.
• High level technical skills to achieve utmost customer satisfaction.

PREFERRED QUALIFICATIONS
• Experience in service / support of analytical instruments specifically Waters products.
• Must be in based in Kuwait with a transferable residency/work permit.
• Must have a driver’s license permit in the state of Kuwait.
• Must have a relevant industry degree.
• Must have a minimum experience of 4-8 years.
• There is no preference on the nationality however the incumbent must have a good command of the English language with Arabic as an added advantage

Main SkillsOur client is now recruiting for a Field Service Engineer. This position will be based in Kuwait. POSITION Field service engineers play a vital role in our organization’s Commercial Support Division. The ideal candidate should be able to provide efficient field service support of scientific lab instruments and solutions, with a primary focus on analytical products and specifically Waters Products. The primary support responsibilities of this role include the installation, troubleshooting and preventative maintenance of lab instruments. We are looking for a focused, ambitious, and impressionable Field Service Engineer with a strong knowledge of the servicing, preventative maintenance and troubleshooting of Waters lab instruments. You'll be comfortable providing the support to our customers by focusing on analyzing the issues and resolving them in a proactive and timely manner. You will also have some commercial responsibilities such as promoting spare parts, consumables and service contracts to existing customers contributing to a Service driven revenue stream OBJECTIVES OF THIS ROLE • The primary responsibility of the Service Engineer is to support in the servicing of various analytical lab solutions and equipment (mainly Waters) in Kuwait & other countries as & when required. • The servicing scope includes the following primary functions. o Installation and commissioning. o Training of Waters products. o Troubleshooting and servicing. o Preventative maintenance. • In addition, this role will entail some commercial activities such as the sale of spare parts and consumables and the promotion of service contracts to existing customers as a revenue stream. SKILLS AND QUALIFICATIONS • Thorough technical knowledge about products being supported, particularly Waters products or similar line under the analytical sciences. • Analytical mind to analyze & troubleshoot service issues in field. • High level technical skills to achieve utmost customer satisfaction. PREFERRED QUALIFICATIONS • Experience in service / support of analytical instruments specifically Waters products. • Must be in based in Kuwait with a transferable residency/work permit. • Must have a driver’s license permit in the state of Kuwait. • Must have a relevant industry degree. • Must have a minimum experience of 4-8 years. • There is no preference on the nationality however the incumbent must have a good command of the English language with Arabic as an added advantage
IndustryScience & Technology
FunctionsOperations
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