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ID433008
ReferenceSR433008
TitleProgram Analyst
Job TypeContract
LocationUnited Arab Emirates
Description

Responsibilities

-        Support Token Service (VTS) commercial rollouts  

 

-        Provide on-field first level technical support for VTS integrations

 

-        Responsible to advice and guide clients (Issuers, merchants, and 3rd party wallet providers) on VTS integration options and act as a technical SME for VTS integrations by being able to understand the platform in its entirety, from overall architecture to the nuances of individual messaging protocols

 

-        Provide product guidance to client support and development staff configuring issuer interfaces into the VTS

 

-        Provide pre-sales technical integration support for the  Digital Solutions SDK and VTS token requestor APIs through the  Developer Center

 

-        Maintain client satisfaction by supporting engagements resulting in successful go-lives

 

-        Support the on boarding process for VTS clients and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals

 

-        Contribute to developing internal and external product documentation including product and technical integration guides in support of VTS integrations

 

-        Work in conjunction with regional staff with regards to supporting VTS client integrations

 

-        Recommend improvements and enhancements to VTS capabilities to product managers in the product development stream to accelerate adoption with key stakeholders in key marketplaces/segments/regions

 

-        Deliver on the VTS product strategy supporting market adoption and penetration goals in line with defined product and corporate objectives by working with cross-functional, and cross-regional teams

 

Qualifications

-        Bachelor’s degree required in computer/electrical engineering or computer science, or equivalent technology expertise and acumen acquired through work experience

-        Requires a minimum of 5+ years progressively responsible experience in product development in mobile payments and/or mobile platforms or in payments systems integration

-        The ideal candidate will have experience with mobile contactless payment issuance programs (i.e., payWave or payPass), smart card deployments (i.e., EMV), or with applications using NFC

-        Preferred experience in an engineering or pre-sales consultant role with international experience in CEMEA

-        Working and demonstrable knowledge in any programming language such as Java, Groovy and/or C#

-        Working and demonstrable knowledge of using SOAP protocol,  XML and JSON message formats.

-        Working knowledge RESTful web services and web services security related concepts (TLS communication, authentication etc.,)

-        Knowledge of Cryptography concepts (encryption, hashing, digital signature etc.)

-        Familiarity with Android/iOS development would be an added advantage.

-        A technically minded candidate with consulting experience in a sales engineering or systems integration role

-        Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner

-        Independent decision making required on daily basis with minimal oversight from senior members of staff

-        Complex and varied workload, required to support multiple ongoing implementations and sales processes

-        Understanding of mobile payments technology, including NFC, secure elements, contactless payments, online/remote payments, and in app payments

-        Familiarity with  contactless payment products, including the underlying specifications and relationship to EMV and GlobalPlatform standards bodies

-        Familiarity with ISO8583 financial transaction message formats.

-        Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines

-        Advanced planning, organizational and problem solving skills

-        Exceptional project management skills with the ability to manage multiple activities with both internal and external stakeholders

-        Ability to travel as needed

 

 

 

Main SkillsResponsibilities - Support Token Service (VTS) commercial rollouts - Provide on-field first level technical support for VTS integrations - Responsible to advice and guide clients (Issuers, merchants, and 3rd party wallet providers) on VTS integration options and act as a technical SME for VTS integrations by being able to understand the platform in its entirety, from overall architecture to the nuances of individual messaging protocols - Provide product guidance to client support and development staff configuring issuer interfaces into the VTS - Provide pre-sales technical integration support for the Digital Solutions SDK and VTS token requestor APIs through the Developer Center - Maintain client satisfaction by supporting engagements resulting in successful go-lives - Support the on boarding process for VTS clients and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals - Contribute to developing internal and external product documentation including product and technical integration guides in support of VTS integrations - Work in conjunction with regional staff with regards to supporting VTS client integrations - Recommend improvements and enhancements to VTS capabilities to product managers in the product development stream to accelerate adoption with key stakeholders in key marketplaces/segments/regions - Deliver on the VTS product strategy supporting market adoption and penetration goals in line with defined product and corporate objectives by working with cross-functional, and cross-regional teams Qualifications - Bachelor’s degree required in computer/electrical engineering or computer science, or equivalent technology expertise and acumen acquired through work experience - Requires a minimum of 5+ years progressively responsible experience in product development in mobile payments and/or mobile platforms or in payments systems integration - The ideal candidate will have experience with mobile contactless payment issuance programs (i.e., payWave or payPass), smart card deployments (i.e., EMV), or with applications using NFC - Preferred experience in an engineering or pre-sales consultant role with international experience in CEMEA - Working and demonstrable knowledge in any programming language such as Java, Groovy and/or C# - Working and demonstrable knowledge of using SOAP protocol, XML and JSON message formats. - Working knowledge RESTful web services and web services security related concepts (TLS communication, authentication etc.,) - Knowledge of Cryptography concepts (encryption, hashing, digital signature etc.) - Familiarity with Android/iOS development would be an added advantage. - A technically minded candidate with consulting experience in a sales engineering or systems integration role - Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner - Independent decision making required on daily basis with minimal oversight from senior members of staff - Complex and varied workload, required to support multiple ongoing implementations and sales processes - Understanding of mobile payments technology, including NFC, secure elements, contactless payments, online/remote payments, and in app payments - Familiarity with contactless payment products, including the underlying specifications and relationship to EMV and GlobalPlatform standards bodies - Familiarity with ISO8583 financial transaction message formats. - Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines - Advanced planning, organizational and problem solving skills - Exceptional project management skills with the ability to manage multiple activities with both internal and external stakeholders - Ability to travel as needed
IndustryFinance and Investment
FunctionsInformation Technology
Salary From
Salary To
Duration12 mths